Toilet Installation and Repair Phoenix - Fast, Reliable Toilet Service
Expert toilet repair and installation for Phoenix homes. Same-day service for running toilets, leaks, clogs, and installations.
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When Your Toilet Won't Work Properly
A non-functioning toilet creates immediate problems for your household. Unlike other plumbing issues you might tolerate for a while, toilet problems demand quick solutions. A constantly running toilet wastes hundreds of gallons daily. A clogged toilet that won't flush makes the bathroom unusable. A leaking toilet damages floors and subfloors. These aren't problems you can ignore.
Phoenix Plumbing Co. provides professional toilet repair and installation services throughout Phoenix and the Valley. Whether your toilet runs constantly, won't flush properly, leaks around the base, clogs frequently, or needs complete replacement, we diagnose problems accurately and provide lasting solutions.
We've been repairing and installing toilets in Phoenix since 2012. Toilets are mechanically simple but problems can stem from multiple causes. A running toilet might have a failed flapper, faulty fill valve, or incorrect float adjustment. A weak flush could indicate clogged jets, low water level, or insufficient tank-to-bowl seal. We diagnose the actual problem rather than guessing, ensuring repairs fix the issue permanently.
Most toilet repairs take 1-2 hours from arrival to completion. Simple repairs like replacing flappers or fill valves complete in 30-45 minutes. More complex repairs involving tank removal or floor seal replacement take longer. Toilet installation typically takes 2-3 hours including removing the old toilet, preparing the floor, installing the new toilet, and testing thoroughly.
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Common Toilet Problems and Repairs
Running Toilets That Won't Stop
Running toilets are the most common toilet problem we see. You hear water running continuously in the tank or bowl. The toilet "phantom flushes" refilling randomly when nobody used it. Your water bill increases significantly from the constant water waste.
A running toilet usually indicates a failed flapper valve. The flapper is the rubber seal at the bottom of the tank that lifts when you flush and seals to hold water in the tank. When flappers deteriorate, they don't seal properly allowing water to continuously leak from tank to bowl. The fill valve runs constantly trying to maintain proper water level.
Flapper replacement costs $150-200 and solves most running toilet problems. We replace the old deteriorated flapper with a new one sized correctly for your toilet model. Quality flappers last 4-5 years before needing replacement again.
Other running toilet causes include fill valves that don't shut off properly, incorrect float adjustment causing overfilling, or chain problems preventing the flapper from sealing completely. We diagnose which component failed and replace it rather than replacing parts unnecessarily.
Phoenix's hard water accelerates flapper deterioration. Minerals in the water make rubber flappers stiff and prevent them from sealing properly. Homes with water softeners see longer flapper life than homes with hard water.
Weak Flushing and Poor Performance
Weak flushing toilets don't clear the bowl properly, requiring multiple flushes. This wastes water and frustrates users. Several issues cause weak flushing.
Clogged rim jets are common in Phoenix due to hard water mineral buildup. The rim jets are small holes under the toilet rim that direct water into the bowl during flushing. When minerals clog these jets, less water flows during flushing reducing flush power. We clean clogged jets using specialized tools and descaling solutions removing mineral deposits.
Low water level in the tank reduces flush volume. The tank should fill to the marked water line. If it fills below this line, you're getting a partial-volume flush. We adjust fill valves to proper water levels restoring full flush power.
Partial clogs in the trap or drain slow drainage making flushes appear weak. The toilet flushes but water drains slowly and incompletely. We clear these partial clogs using closet augers designed specifically for toilets.
Older low-flow toilets from the 1990s often have poor flushing performance. Early low-flow designs reduced water volume without improving flush mechanics. Modern high-efficiency toilets flush powerfully with 1.28 gallons—we recommend upgrading old weak-flushing toilets.
Leaking Toilets
Toilet leaks occur at several locations. Leaks around the toilet base indicate failed wax ring seals. Water seeps out during or after flushing, pooling around the toilet base. This leak damages subfloors and can cause serious floor rot if ignored.
Wax ring replacement requires removing the toilet, scraping off the old wax ring, installing a new ring, and resetting the toilet. We level the toilet properly preventing rocking that stresses the seal. Wax ring replacement costs $200-300.
Tank-to-bowl leaks occur where the tank connects to the bowl. Tank bolts pass through rubber washers creating seals. When washers deteriorate, water leaks at these connection points. We replace the washers and tank bolts solving the leak.
Fill valve leaks inside the tank waste water down the overflow tube. You hear water running constantly but it's not the flapper—it's the fill valve not shutting off. Fill valve replacement costs $150-250.
Supply line leaks where the water line connects to the toilet require tightening connections or replacing supply lines. We use braided stainless steel supply lines that last longer than cheaper rubber or plastic lines.
Clogged Toilets
Toilet clogs are common plumbing calls. Most clogs occur in the toilet trap—the S-shaped passage inside the toilet. Foreign objects, excessive toilet paper, or "flushable" wipes that don't actually break down cause clogs.
We clear toilet clogs using closet augers—specialized drain cleaning tools designed for toilets. Closet augers have protective rubber coatings preventing toilet bowl scratches. We feed the auger through the trap breaking up or retrieving the clog.
For stubborn clogs beyond the toilet in the drain line, we use longer drain snakes accessing the clog through the toilet or through drain cleanouts. Sometimes clogs occur where toilet drains connect to main drain lines.
Recurring toilet clogs indicate underlying problems. The toilet might have partial clogs that never fully clear, inadequate venting causing slow drainage, or objects lodged in the trap. We investigate recurring clogs finding the root cause rather than just clearing the symptom.
We also address clogs caused by items that shouldn't be flushed—children's toys, feminine products, cotton swabs, or "flushable" wipes. We educate homeowners about what belongs in toilets (only toilet paper and human waste) versus what causes clogs.
Rocking or Loose Toilets
Toilets should sit firmly on the floor without rocking or movement. Rocking toilets indicate improper installation, failed wax ring seals, or deteriorated floor structures under the toilet.
When toilets rock, the movement eventually breaks the wax ring seal causing leaks. The leak damages floors which worsens the rocking creating a deteriorating cycle. We address rocking toilets promptly before they cause serious floor damage.
Fixing rocking toilets involves removing the toilet to inspect the floor, repairing any floor damage from previous leaks, shimming the toilet if floors are uneven, installing a new wax ring, and securing the toilet properly with closet bolts.
Sometimes the toilet flange—the fitting connecting the toilet to the drain—is broken or corroded. We repair or replace damaged flanges ensuring solid mounting for the toilet.
Sweating Toilets
Toilet tanks "sweat" when cold water in the tank causes condensation on the exterior. The condensation drips onto floors creating puddles that homeowners mistake for leaks. Sweating is common in humid climates but happens in Phoenix during monsoon season.
Toilet tank insulation kits reduce sweating by insulating tank walls preventing temperature differential between cold water inside and warm air outside. For severe sweating, we install mixing valves adding small amounts of hot water to tank water reducing the temperature differential.
True sweating is annoying but harmless. However, we verify it's actually condensation and not a leak before recommending insulation solutions.
Toilet Repair vs. Replacement Decisions
When Repair Makes Sense
Toilet repair is cost-effective when the toilet is relatively new (under 15 years), the problem is isolated to replaceable components, the toilet model is reliable and efficient, and the porcelain isn't cracked or damaged.
Common repairs that extend toilet life include flapper replacement for running toilets, fill valve replacement for constant running or tank issues, wax ring replacement for base leaks, and minor clog clearing.
These repairs cost $150-300 and provide years of additional service. A 5-year-old toilet with a failed flapper deserves repair—the toilet has most of its lifespan remaining and the repair is simple.
We provide honest recommendations about repair versus replacement. A toilet that's been repaired three times in two years probably needs replacement. Ongoing repairs waste money better spent on a new toilet.
When Replacement Makes Sense
Toilet replacement is the better choice when the toilet is old (over 20 years), you've had multiple repairs recently, the toilet has cracks in the porcelain, the toilet is an inefficient older model, or repair costs approach half the replacement cost.
Cracks in porcelain are unrepairable. Cracked toilets leak and will eventually fail completely. We recommend immediate replacement for cracked toilets before they cause water damage.
Old inefficient toilets waste substantial water. Pre-1994 toilets use 3.5-7 gallons per flush compared to modern 1.28-1.6 gallon toilets. A family of four saves 15,000-20,000 gallons annually upgrading to high-efficiency toilets. That's $75-100 in water bill savings yearly.
Toilets with recurring clogs despite proper use often have internal passage problems that can't be fixed. Some older toilet designs simply don't flush well. Replacement with modern high-performance toilets solves chronic clogging problems.
Cost-Benefit Analysis
We help homeowners evaluate repair versus replacement by comparing immediate repair costs to replacement costs, estimating how long the repair will last, calculating water savings from efficient new toilets, and considering the toilet's overall age and condition.
Toilet replacement costs $300-500 including the new toilet and installation labor. High-end or specialty toilets cost more. For a toilet that needs a $250 repair and is already 18 years old, spending $400 on replacement makes more sense than $250 on a temporary fix.
The water savings from efficient toilets help justify replacement. If you're replacing a 3.5 gallon toilet with a 1.28 gallon model, the water savings pay for the toilet within 4-6 years. You're essentially getting a new toilet and enjoying improved performance for free.
Signs It's Time for Replacement
Replace toilets when you notice frequent ongoing repairs needed, cracks visible in the tank or bowl, constant clogs despite proper use, poor flushing performance that repairs don't improve, inefficient water usage (pre-1994 models), or aesthetic updates during bathroom remodeling.
The "frequent flyer" toilet that needs service every few months is telling you it's worn out. Replacing it ends the cycle of repairs and provides reliable service for years.
Bathroom remodels are perfect opportunities for toilet upgrades. New toilets complement updated bathrooms and you're already paying for plumbing work, so incremental costs for toilet replacement are minimal.
Toilet Installation Process
Removing the Old Toilet
Toilet installation starts with removing the existing toilet. We shut off water at the toilet shutoff valve, flush the toilet to empty the tank, disconnect the water supply line, remove closet bolt caps and nuts, and carefully lift the toilet straight up breaking the wax seal.
Old toilets are heavy—40-50 pounds for standard models. We handle removal carefully avoiding damage to floors or surrounding fixtures. We also contain any remaining water in the bowl during removal preventing spills.
After removing the toilet, we scrape off old wax from the flange, inspect the flange for damage or deterioration, check the floor for rot or damage from previous leaks, and verify the floor is level. Any floor damage gets repaired before installing the new toilet.
Preparing for New Toilet Installation
Proper preparation ensures successful installation. We inspect toilet flanges—the fittings connecting toilets to drain pipes. Flanges should be secure, level with the finished floor, and undamaged. Broken or corroded flanges get repaired or replaced.
We verify the floor is level. Toilets installed on uneven floors rock and eventually break wax seals. For unlevel floors, we use toilet shims creating stable, level bases.
We install new closet bolts in the flange slots. These bolts secure the toilet to the floor. We position bolts perpendicular to the wall ensuring even spacing on both sides.
Installing the New Toilet
Modern toilets come in two pieces (separate tank and bowl) or one piece (integral tank/bowl). Two-piece toilets are more common and easier to handle during installation.
We install a new wax ring on the flange—wax rings create watertight seals between toilets and drains. We use extra-thick wax rings with plastic funnels for secure seals that accommodate slight floor irregularities.
We carefully lower the toilet bowl onto the flange, aligning the closet bolts with holes in the toilet base. We press down firmly compressing the wax ring and creating a seal. We verify the toilet is level and doesn't rock.
We secure the toilet with washers and nuts on the closet bolts, tightening evenly to pull the toilet down without cracking the porcelain base. Over-tightening cracks bases—we tighten just enough for secure mounting.
For two-piece toilets, we install the tank on the bowl using tank bolts and rubber gaskets creating watertight seals. We ensure the tank sits level and all connections are secure.
Connecting Water and Testing
After the toilet is physically installed, we connect the water supply line, install the toilet seat and lid, turn on the water supply and fill the tank, and test flushing multiple times checking for leaks.
We inspect all connection points during testing—tank-to-bowl connections, supply line connections, and base seals. Any leaks get corrected before we consider installation complete.
We adjust water levels in tanks ensuring proper fill for optimal flushing. We verify flush handles operate smoothly and flapper seals properly after each flush.
We test flush performance ensuring the toilet clears the bowl completely with one flush. Strong flushing indicates proper installation and water flow.
Final Details and Cleanup
We complete installations by trimming closet bolts to proper length and installing decorative caps, caulking around toilet bases (if requested), cleaning up all work areas removing old toilets and materials, and demonstrating proper toilet operation to homeowners.
Some plumbers caulk around toilet bases for aesthetic reasons and to prevent water from other sources (shower overspray, cleaning) from getting under toilets. Others leave bases uncaulked so base leaks are visible. We follow homeowner preferences on this detail.
Types of Toilets and Choosing the Right One
Two-Piece vs. One-Piece Toilets
Two-piece toilets have separate tanks and bowls connected during installation. They're the most common toilet type, easier to transport and install, less expensive than one-piece models, and parts are more readily available.
One-piece toilets have integral tanks and bowls molded as single units. They offer sleeker appearance with fewer seams, easier cleaning with no tank-bowl joint, slightly quieter operation, and more compact designs. However, they cost $200-400 more than comparable two-piece toilets.
For most homeowners, two-piece toilets provide excellent value and performance. One-piece toilets suit those prioritizing aesthetics and easier cleaning.
Standard Height vs. Comfort Height
Standard height toilets have bowl rims about 15 inches from the floor. They've been the norm for decades and work fine for most users.
Comfort height (ADA-compliant) toilets have bowl rims about 17-19 inches high—the height of standard chairs. They're easier for tall adults and seniors to use, reduce strain when sitting and standing, and meet ADA accessibility requirements.
Comfort height toilets cost the same as standard height but provide better ergonomics for most adults. We recommend comfort height for master bathrooms and any bathroom used by seniors. Standard height works better for children and shorter adults.
Round vs. Elongated Bowls
Round bowl toilets extend about 25 inches from walls and fit better in small bathrooms. They cost slightly less than elongated models.
Elongated bowl toilets extend about 28 inches from walls, provide more comfortable seating for most users, and are considered more hygienic with less splashing. They're the standard in new construction and remodels.
For tight bathroom spaces, round bowls are necessary. For bathrooms with adequate space, elongated bowls provide better user experience.
Flushing Technologies
Modern toilets use various flushing technologies for efficient, powerful flushing with minimal water.
Gravity-flush toilets are most common. Water flows from elevated tanks using gravity to create flushing force. They're simple, reliable, and quiet.
Pressure-assist toilets use compressed air to force water into bowls. They flush more powerfully than gravity toilets, rarely clog, but cost more and make louder flushing sounds. They're excellent for households with frequent clogging problems.
Dual-flush toilets have two flush buttons—full flush (1.6 gallons) for solids and partial flush (0.8-1.0 gallons) for liquids. They save water when used properly but cost more than single-flush models.
We help homeowners choose flushing types based on their priorities—quiet operation, powerful flushing, or maximum water savings.
Water Efficiency Ratings
All new toilets sold in the U.S. use 1.6 gallons per flush maximum. High-efficiency toilets use 1.28 gallons or less while maintaining performance. WaterSense certified toilets meet EPA standards for efficiency and performance.
We recommend WaterSense toilets for their proven water savings without sacrificing flush power. The small additional cost (usually $20-50) pays for itself quickly through water bill savings.
Phoenix offers rebates for high-efficiency toilet installations. We provide information about current rebate programs helping homeowners offset upgrade costs.
Special Features
Modern toilets offer features beyond basic flushing including soft-close seats preventing slamming, quick-release seats for easier cleaning, antimicrobial surfaces resisting bacteria, comfort height with elongated bowls, and powerful siphon jet flushing systems.
Premium toilets include bidet functions, heated seats, automatic lids, night lights, and remote controls. These "smart toilets" cost $800-2,000+ but provide luxury bathroom experiences.
We stock standard toilets for same-day installation and can order specialty toilets for homeowners wanting specific features or styles.
Toilet Installation & Repair FAQs
Do you offer toilet installation and repair in Phoenix AZ?
Yes. Phoenix Plumbing Co. provides professional
toilet installation Phoenix and toilet repair Phoenix for residential and commercial properties.
What are common signs a toilet needs repair?
Running water, frequent clogs, weak flushing, leaks at the base, or constant refilling are signs your toilet needs service.
Can you replace an old toilet with a new one?
Absolutely. We remove old toilets and install new, water-efficient models that meet Phoenix plumbing code requirements.
Why does my toilet keep running?
A running toilet is usually caused by a worn flapper, fill valve, or internal seal. Our plumbers can fix this quickly.
Do you repair leaking toilets?
Yes. We repair leaks at the base, tank, or supply line to prevent water damage and high water bills.
How long does toilet installation take?
Most toilet installations can be completed in one visit, often within a couple of hours.
Can a leaking toilet increase my water bill?
Yes. Even a small leak or running toilet can waste hundreds of gallons of water each month.
Do you install high-efficiency toilets?
Yes. We install low-flow and high-efficiency toilets designed to save water and lower utility costs.
Are your toilet services up to code?
All toilet repairs and installations follow Phoenix and Arizona plumbing codes for safety and performance.
Do you offer emergency toilet repair?
Yes. If your toilet is overflowing or leaking heavily, we offer fast emergency plumbing service in Phoenix.
Toilet Maintenance and Prevention
Preventing Common Toilet Problems
Simple maintenance prevents most toilet problems. We recommend testing for leaks monthly by adding food coloring to tanks and checking if color appears in bowls without flushing, cleaning toilet jets periodically removing mineral buildup, avoiding flushing anything except toilet paper and waste, replacing flappers every 4-5 years before they fail, and knowing where shutoff valves are located for emergencies.
The food coloring test catches slow tank-to-bowl leaks before they waste significant water. If colored water appears in the bowl after 15-20 minutes without flushing, the flapper leaks and needs replacement.
Never flush cotton swabs, dental floss, feminine products, paper towels, or "flushable" wipes. Despite marketing claims, wipes don't break down like toilet paper and cause clogs throughout drain systems.
Dealing with Hard Water Buildup
Phoenix's hard water creates mineral deposits in toilets. White or rust-colored buildup accumulates under rims, in bowls, and on internal components. This buildup clogs jets, damages flappers, and makes toilets look dirty.
Regular cleaning with vinegar or commercial descalers removes mineral buildup before it becomes severe. We pour vinegar into tanks monthly to help dissolve mineral deposits on internal components.
For toilets with heavy mineral buildup, professional cleaning removes deposits that homeowner cleaning can't address. We use specialized descaling solutions and tools cleaning jets thoroughly.
Water softener installation provides the best long-term solution for hard water problems. Softened water doesn't create mineral deposits, dramatically reducing toilet maintenance needs.
Teaching Kids Proper Toilet Use
Many toilet clogs result from children flushing toys, excessive toilet paper, or other inappropriate items. We educate families about proper toilet use emphasizing flushing only toilet paper and waste, using appropriate amounts of toilet paper, never flushing toys or other objects, and asking adults for help with clogs rather than trying to fix them.
Teaching children early prevents years of clogging problems and expensive plumbing calls.
Seasonal Toilet Considerations
Phoenix doesn't have freezing winters, but toilets in vacation homes or homes left vacant during summer need preparation. For extended vacancies, we recommend shutting off water to toilets, flushing to empty tanks, and adding RV antifreeze to bowls preventing trap water evaporation.
Evaporated trap water allows sewer gases into homes creating terrible odors when you return. The small amount of antifreeze in traps prevents evaporation maintaining sewer gas seals.
When to Call Professionals
Call professional plumbers for toilets that continue running after simple flapper replacement, recurring clogs indicating problems beyond the toilet, leaks around bases suggesting wax ring failure, weak flushing that cleaning doesn't improve, and any cracks visible in tanks or bowls.
Attempting complex toilet repairs without experience often creates bigger problems. Professional plumbers diagnose accurately and repair correctly the first time, saving homeowners money compared to failed DIY attempts.
Schedule Toilet Service in Phoenix Today
Whether you need toilet repair for running toilets, leaks, or clogs, or want to install a new high-efficiency toilet, Phoenix Plumbing Co. provides expert toilet services throughout Phoenix and the Valley.
Call 602-834-1208 to schedule toilet repair or installation service.
We serve Phoenix homeowners with professional toilet services including repairs for all toilet problems, complete toilet replacement, high-efficiency toilet installation, and same-day service for most requests. Licensed, insured, and experienced with all toilet types and brands.
Phoenix Plumbing Co. has been repairing and installing toilets in Phoenix since 2012. We provide honest recommendations, quality workmanship, and reliable solutions.
Upgrading Your Toilet
Benefits of Modern High-Efficiency Toilets
Modern toilets dramatically outperform older models. High-efficiency toilets use 20-60% less water than older toilets while flushing more powerfully. Better bowl glazes resist staining and clean easier. Improved designs reduce clogging. Quieter operation disturbs households less.
Upgrading from pre-1994 toilets to modern high-efficiency models saves a family of four approximately 15,000 gallons annually. That's about $75-100 in water bill savings yearly—paying for the toilet in 4-5 years through water savings alone.
Modern toilets also rarely need repairs. Quality high-efficiency toilets operate reliably for 15-20 years with minimal maintenance. Older toilets require frequent flapper replacements, fill valve adjustments, and other repairs.
Choosing Toilets During Bathroom Remodels
Bathroom remodels are ideal times for toilet upgrades. You're already disrupting the bathroom, so incremental costs for new toilets are minimal. New toilets complement updated bathroom aesthetics.
We help homeowners select toilets matching their remodel styles and budgets. Budget-friendly options include quality two-piece gravity-flush toilets ($150-250). Mid-range options include comfort-height elongated models with powerful flushing ($250-400). Premium options include one-piece designs, special finishes, or smart toilet features ($400-2,000+).
Toilet selection affects long-term satisfaction. We recommend balancing initial cost against expected longevity, performance, and water savings.
ADA-Compliant and Accessible Toilets
ADA-compliant toilets benefit seniors, people with mobility challenges, and tall adults. Features include comfort height seating (17-19 inches), elongated bowls for easier transfers, grab bar mounting locations, and easy-operation flush mechanisms.
We install ADA-compliant toilets for aging-in-place renovations allowing seniors to remain in homes longer. The toilets cost the same as standard toilets but provide better accessibility.
Water-Saving Toilet Options
Dual-flush toilets maximize water savings by providing partial flushes (0.8-1.0 gallons) for liquids and full flushes (1.6 gallons) for solids. Families using dual-flush properly save 20-30% more water than standard 1.6 gallon toilets.
Ultra-high-efficiency toilets use 1.0-1.28 gallons per flush while maintaining excellent performance. They carry WaterSense certification proving they meet EPA standards.
We recommend high-efficiency toilets to all Phoenix homeowners. Water conservation matters in our desert environment, and efficient toilets reduce water bills while performing excellently.
Matching Toilets to Bathroom Aesthetics
Toilets come in various colors, though white remains most popular. Colors like bone, almond, and biscuit match bathroom color schemes but limit future flexibility—replacement parts only come in white for most brands.
Bowl shapes, tank designs, and overall styling affect bathroom appearance. Modern one-piece toilets offer sleek contemporary looks. Traditional two-piece designs suit classic bathroom styles.
We help homeowners select toilets complementing their bathrooms while prioritizing performance and efficiency over pure aesthetics. A beautiful toilet that flushes poorly frustrates daily—we ensure beauty and function work together.








